Providing a first-class service with a personal touch
At Squires Roofing, we are a family-run business with a rich history of providing top-notch roofing services to the people of Exeter and East Devon. As one of the longest established roofing companies in the area, we take pride in our commitment to excellence and customer satisfaction. Our team of experienced professionals has been serving generations of families in Devon for over 30 years, and we strive to maintain our reputation as the go-to roofers in the region.
Our Services
We offer a comprehensive range of roofing services designed to cater to the unique needs of our clients. From new roof installations to pitched and flat roof replacements, we have the expertise and resources to handle projects of all sizes and complexities. Our services include:
- Roof replacements: We specialize in replacing old or damaged roofs with new ones that stand the test of time. Our team works closely with clients to understand their needs and preferences, ensuring a seamless and stress-free experience.
- Roof repairs: Whether you're dealing with leaks, cracks, or structural damage, our expert roofers can identify and fix the problem quickly and efficiently.
- Leadwork: We provide lead flashing and sheeting services, including repairs, replacements, and new installations.
- Guttering, fascias, and soffits: Our team can install, repair, or maintain your uPVC downpipes, cladding, fascias, and soffits as part of our roofing services.
- Chimney repairs: We repair and maintain chimneys, including re-pointing and capping services.
- Slate and tile roofs: We install natural slate roofs and refurbish tile roofs to their former glory.
- Flat roofs: Our experts install and repair flat roofs for residential and commercial properties.
- Velux windows: We install and maintain Velux windows as part of our comprehensive roofing services.
Our Promise
At Squires Roofing, we promise to provide exceptional service, quality workmanship, and unbeatable value. We strive to be the most competitive pricing in the region, and we're confident that our expertise and dedication will exceed your expectations. Contact us today to schedule a consultation and let us help you achieve the roof of your dreams.
Customer Feedback
The reviews for this company fall short of expectations, with two reviewers expressing frustration and disappointment. The common theme among these reviews is the poor quality of customer service.
Unprofessional Service
Multiple reviewers have reported encountering rude and unhelpful customer service representatives. Stephen Sinclair claims that the company wasted his time, failing to provide a quote after repeated attempts to obtain one. Marsha Brooks had a similar experience, with a customer service agent being overly critical and uncooperative. When asked for an estimate, the agent began complaining about not knowing the location of the house and failed to ask further questions to gather necessary information.
Lack of Professionalism
The reviews highlight a lack of professionalism and a lack of interest in helping customers. The customer service agents appear to be more interested in complaining about the customer than in providing suitable solutions. This poor service has led to both reviewers expressing their dissatisfaction and warning others to steer clear.
