At Chris Ball Roofing, we are a specialist roofing company offering a wide range of services, from flat roof repairs to pitched roof installations, with a commitment to providing high-quality workmanship and excellent customer service. Our team of experienced professionals has been serving the London area for many years, delivering tailored solutions to meet the unique needs of each client.
Our Services
We offer a comprehensive range of services to cater to all your roofing needs, including:
- Flat Roof Repairs: From minor repairs to full-scale refurbishments, our team is equipped to tackle any flat roof issue. We use high-performance torch-on felt, fixing any leaks and ensuring your roof remains watertight.
- High-Performance Felt: With over 5000m2 of high-performance felt installed every year, we are confident in our ability to deliver top-notch results.
- Natural and Man-Made Slates: Our skilled team offers a fine selection of slate products to suit every application, including natural Welsh and Spanish slates.
- Concrete and Clay Tiles: We supply and install high-quality concrete and clay tiles, ensuring your roof looks stunning and performs well.
- Lead Roofing: Our expertise in lead roofing provides a beautiful and durable solution for any roofing project.
- Scaffolding Roof Tiling: Our scaffolding services provide a safe and efficient way to access high rooftops, ensuring seamless installation or repair.
Additional Services
In addition to our core services, we offer:
- Insulation: Our insulation solutions help reduce energy consumption and keep your home warm and cozy.
- Lead Flashings: We ensure a watertight seal with our high-quality lead flashings, protecting your roof from potential leaks.
- Roof Windows and Skylights: Our experienced team installs and repairs roof windows and skylights, providing natural light and ventilation.
- Drone Services: Our drone services offer efficient and cost-effective ways to inspect and maintain your roof, reducing the need for scaffolding.
About Us
Established for many years, Chris Ball Roofing has built a reputation for excellence, honesty, and professionalism. Our commitment to transparency and customer satisfaction has earned us a loyal customer base. We believe in providing accurate, detailed specifications at no obligation, with fixed-price costs, ensuring you know exactly what to expect from your roofing project.
Why Choose Us
While we may not always be the cheapest option, we assure you that our services are of the highest quality. As one of the longest-standing and most respected roofing companies in London, we take pride in our work, ensuring your satisfaction is paramount. Our comprehensive warranty and dedicated after-sales team provide peace of mind, and our reputation speaks for itself.
Testimonials
Hear from our satisfied customers:
- "Replacing tiles, boarding loft space, improving brickwork. Chris Ball and Son Roofing have done an excellent job replacing the tiles, improving the brickwork, and boarding our loft space."
- "Excellent and friendly guys and company."
Accreditations
We are proud to be accredited by Velux, with expertise in installing Velux products, including solar-powered Integra windows, blinds, sun awnings, shutters, and smart ventilation systems.
Get in Touch
Contact us today to discuss your roofing needs, and let us demonstrate our commitment to excellence and customer satisfaction.
Chris Ball & Son Roofing Reviews Summary
Negative Reviews
The majority of the reviews focused on the negative experiences with Chris Ball & Son Roofing. Customers reported poor professionalism, lack of communication, and shoddy workmanship. Some customers alleged that the company took advantage of their situation, overcharging them for subpar work. Several customers had issues with the company's warranty, with one customer being told that the warranty did not cover a leak in the roof that was installed by the company.
Some specific complaints included:
- Chris F. reported a horrific experience, with the company painting over a hole in the chimney with Storm Dry and charging him 1,500 to rectify the issue.
- Maiko B. criticized the company's professionalism and responsiveness, saying that the communication was poor and unprofessional.
- Tim Phillips reported issues with the company's warranty, stating that the company refused to fix a leaky roof despite having 7 years left on the warranty.
- Philippa Wilkinson was unhappy with the quality of work and the company's aggressive behavior when trying to get paid.
- Emily White reported that the company overcharged her and her elderly nan for a roof repair and took four visits to fix a leak that they could have done in ten minutes.
- Nigel Putner, despite giving a 5-star review, stated that the company took multiple attempts to fix a problem.
Positive Reviews
However, not all reviews were negative. Some customers reported positive experiences with Chris Ball & Son Roofing, praising the company's professionalism, responsiveness, and quality of work. Some customers appreciated the company's communication and transparency, while others praised the company's attention to detail and customer service.
Some specific praises included:
- Sarah Lovett reported that the company went the extra mile to ensure that her roof was fixed properly and that they communicated well throughout the process.
- Stephen Milner praised the company's responsiveness, punctuality, and quality of work, stating that they were happy to recommend the company to others.
- Frank reported that the company provided excellent customer service and great workmanship, and that they coordinated with him to meet his tight deadline.
- Alwyn Gosford praised the company's communication, organization, and attention to detail, stating that they were very polite and kept to their appointments.
- C. M. T. reported that the company did a great job on a leaky roof and left everything neat and tidy, and that they recommended the company to others.
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