Providing Quality Roofing Services with a Personal Touch
Established in 1980, Ray Jones Roofing is a family-run company offering comprehensive roofing services throughout London and the surrounding areas of Essex, Kent, Sussex, and Surrey. We take pride in delivering exceptional craftsmanship, meticulous attention to detail, and unwavering professionalism in every project.
Roof Repair & Maintenance
From minor repairs to complete restorations, we address all roofing concerns. Our experienced team can tackle leaks, damaged tiles, rotten wood, and more. We also offer comprehensive inspections and preventative maintenance plans to proactively address potential issues.
New Roof Installations
With a wide range of materials and finishes available, we assist in selecting the perfect roof for your property. Our skilled installers ensure meticulous installation, guaranteeing optimal performance and aesthetic appeal.
Flat Roofs & More
We specialize in all types of flat roofs, including durable EPDM and bitumen systems. Additionally, we install and repair various roof features such as lead roofs, garage and conservatory roofs, and insulation solutions.
Our Philosophy
At Ray Jones Roofing, we believe in:
- Experience & Expertise: With over 30 years of industry experience, our qualified and skilled team is equipped to handle any roofing challenge.
- Transparency & Communication: We provide clear and concise estimates, detailed project plans, and regular communication throughout the process.
- Quality Materials: We only use high-quality materials from trusted manufacturers to ensure lasting performance and peace of mind.
- Customer Focus: Our dedicated team is committed to meeting your unique needs and exceeding your expectations.
Why Choose Ray Jones Roofing?
- Family-run and established for over 35 years
- Highly skilled and experienced team
- Comprehensive range of services
- Transparent communication and pricing
- Quality materials and workmanship guaranteed
- Excellent customer service and aftercare
Get a Free Estimate Today!
Contact Ray Jones Roofing today for a free assessment and customized quotation for your roofing needs. We look forward to discussing your project and providing you with a reliable and efficient solution.
General Impression
The reviews present a mixed opinion about the roofing company, Ray Jones Roofing Ltd. While some customers have expressed satisfaction with the company's workmanship, professionalism, and customer service, one customer has reported a negative experience.
Positive Aspects
Communication and Customer Service
Many customers have praised the company's excellent communication and customer service. The office staff, particularly Jayne and Terri, have been commended for their friendly, efficient, and informative approach. The company's owner, Ray, has also been mentioned for his helpful advice and updates throughout the job.
Workmanship and Professionalism
The majority of customers have reported being satisfied with the company's workmanship and professionalism. The roofers, including Bert, Arthur, Steve, Jason, and George, have been described as friendly, reliable, and skilled. The company's attention to detail, cleanliness, and commitment to customer satisfaction have also been highlighted.
Negative Aspect
Shoddy Workmanship and Aggressive Behavior
One customer has reported a negative experience with the company, citing shoddy workmanship and aggressive behavior from the owner. Despite pleasant customer service, the company failed to fix the roof leak, and the owner was reportedly unconcerned about the customer's health and safety concerns.
