Your Premier Choice for Roofing Solutions
Welcome to Dorridge Roofing, a trusted name in the roofing industry operating in Dorridge, West Midlands. We are a well-established business specialising in all aspects of traditional roofing, providing a comprehensive range of services for private clients, architects, builders, and developers. Our team of expert roofers prides itself on delivering the highest standards of work, backed by years of experience in the industry. We do not sub-contract any of our work, ensuring that we maintain complete control over the quality and timeliness of our projects.
At Dorridge Roofing, we believe in preserving the heritage of our local area while incorporating the latest technologies and techniques to ensure a roof's longevity. Our roofers work closely with West Midlands Planning/Conservation Officers, Architects, and Clients to ensure that all work carried out meets the highest standards of craftsmanship. We take great care in ensuring that every roof we work on reflects the best of both old and new, resulting in a roof that will last for generations while maintaining its original appearance.
Roof Repairs and Maintenance
Our experienced team of roofers provides a full range of roof repair and maintenance services. We understand the importance of prompt and effective action when it comes to repairing a damaged roof. Water ingress can lead to significant and costly damage to a building's structure, so we make it our priority to respond quickly and efficiently. We also offer regular maintenance services to ensure that your roof remains in optimal condition, preventing minor issues from developing into major problems.
Flat Roofing and Industrial Roofing
Our expertise extends to flat roofing and industrial roofing. We specialise in installing and repairing a range of flat roofing systems, including single-ply membranes, built-up felt systems, and liquid-applied systems. These systems offer exceptional durability and resistance to the elements, ensuring that your building remains protected from the elements.
Fall Protection and Edge Protection
At Dorridge Roofing, we prioritise the safety of our team and clients. We specialise in providing fall protection and edge protection systems that adhere to the latest safety standards. These systems ensure that our team and any contractors working on the roof are protected from falls and other potential hazards.
Safe Access and Maintenance
In addition to our roof repair and installation services, we also provide safe access and maintenance services. Our team of experts can design and install safe access systems that comply with current regulations and ensure that maintenance tasks can be carried out safely and efficiently. We also offer testing and maintenance services for existing safe access systems.
Other Services
Our range of services includes rooflight installation, industrial guttering, bird control, and lightning protection. We are committed to providing a comprehensive service to our clients, ensuring that all their roofing needs are met to the highest standards.
At Dorridge Roofing, we are dedicated to providing exceptional customer service. We believe that our clients deserve the highest level of service, and we work hard to ensure that we meet and exceed their expectations. Our team is always available to answer any questions or concerns our clients may have, and we pride ourselves on our prompt and professional response to all enquiries.
Overall Quality of Service
The reviews suggest that the company's service is a mixed bag. While some customers have had positive experiences, others have been left feeling disappointed and frustrated.
Prompt and Reliable Service
Eliza Gabi gave the company a 5-star rating, praising their "prompt, reliable service" and "honest evaluation of work given". Her work was completed to a high standard, and she would definitely recommend the company to others.
Poor Communication
However, Atlas Pain Relief had a very different experience. Despite making an initial phone call and providing details for a quote, they were left without a follow-up call or response. When they called again, they were told that the person who took their details was on a call, but still received no response over the next day. This poor communication led to feelings of mistrust and doubt about the company's reliability.
Satisfactory Experiences
Katherine Patterson and Sean L. both had positive experiences with the company, giving them 5-star ratings. Katherine was "thoroughly satisfied" with the quick service and reasonable price, stating that she would definitely use the company again. Sean, on the other hand, was impressed with the company's attention to detail and thoroughness in removing moss and vegetation from his roof.
Conclusion
While the company seems to have a few areas for improvement, particularly in communication, they appear to have a strong focus on quality work and customer satisfaction. However, more attention needs to be paid to ensuring that customers are kept informed and updated throughout the service process.
