Delivering exceptional service at the best value possible
At Paul Smoker Roofing Ltd, we pride ourselves on being a reliable and reputable roofing company, serving the Plymouth and surrounding areas. With over 20 years of experience, our team of expert roofers have built a reputation for delivering exceptional service at competitive prices. We are proud to be an award-winning roofer, and our commitment to quality workmanship has earned us a strong reputation in the industry.
Our Services
At Paul Smoker Roofing Ltd, we offer a wide range of roofing services to both domestic and commercial customers. Whether you require a minor repair or a full re-roofing, we guarantee the highest quality workmanship at attractive and affordable prices.
We provide services for all types of roofing, including:
- Flat Roofing: With a range of different materials and options available, our team will discuss your options and advise on the advantages and disadvantages of each material for your roofing project.
- GRP Roofing: Our fibreglass GRP roofing services provide a strong, durable, and long-lasting solution to commercial and industrial roofs.
- EPDM Rubber Roofing: Our EPDM rubber roofing services offer a cost-effective and durable solution for your roofing needs.
- Roof Repairs: Whether you need urgent repairs or maintenance work, our team is experienced in dealing with all types of roofing repairs.
- Fascias and Soffits: Our experts will ensure your fascias, soffits, and gutters are properly installed and maintained to prevent water damage and maintain your home's exterior.
Our Expertise
With years of experience, our team of expert roofers are fully trained and equipped to handle all aspects of roofing. Whether you require a minor repair or a full re-roofing, we guarantee the highest quality workmanship at attractive and affordable prices. Our team of Which? Trusted Traders roofers always go above and beyond to ensure customer satisfaction.
Areas Covered
We cover all of Devon and Cornwall, providing services to both domestic and commercial customers. Our team is committed to delivering exceptional service to our customers, and we are proud to be associated with various trade bodies, including Which?, Checkatrade, MyBuilder, Rated People, FindaTrade, and BookaBuilder.
Unreliable and Disappointing Service
Some customers have had a terrible experience with Paul Smoker Roofing, citing poor service, lack of professionalism, and unreliable behavior. Van drivers on the road have been reported to drive poorly, while customers have been left waiting for quotes and updates, only to be met with a lack of response. On several occasions, appointments have been missed, and customers have felt taken for a ride.
Positive Reviews
In stark contrast, numerous customers have had a fantastic experience with Paul Smoker Roofing. The company has been praised for its professionalism, quality of work, and excellent customer service. Recommendations from satisfied customers have played a significant role in generating new business, with many customers expressing their delight with the final results.
Areas for Improvement
It is clear that Paul Smoker Roofing needs to work on its reliability, responsiveness, and professionalism. Failing to keep customers informed about their orders, missing appointments, and driving poorly on the road will not attract repeat business. Addressing these issues will be crucial in maintaining a positive reputation and ensuring customer satisfaction.
